A buyer or distributor may request a free product sample before making a bulk purchase. The product will be assessed by buyers' product experts, end users, and procurement experts and their requirements will be specified for bulk purchases.

The end-to-end sample journey in a manufacturing unit is known as Product Sample management. If sample management is not handled properly, it could result in a cost seepage with a compounding effect.

Dhyey Consulting Services Pvt. Ltd. developed the Product Sample Management add-on to integrate the process of receiving sample requests, providing samples, tracking samples, receiving feedback, and tagging samples for various sales and procurement transactions.

Additional recommended add-on: A product sample inspection is an approach to verify the quality of a product by examining a representative sample from the original lot. To inspect incoming / outgoing samples you can integrate the Quality Control Management add-on developed by Dhyey Consulting Services Pvt. Ltd.

FEATURES:

Sample Request: Sample requests can be submitted to the team through either email or phone call. It is a requirement for this team to inform those who need to be involved that the sample request has been fulfilled with the appropriate information.

Sample Registration: Sample registration cards are created upon request or direct call. The sample registration card contains information about customers, vendors, prospects, source documents, product details, sample quantity, lot number, and packing details.

Sample manufacturing and expiry details: Maintain details of sample specifications, including manufacturing and expiration dates.

Dispatch: After the necessary warehouse arrangement, the production sample is dispatched to the customer. To pursue the customer for sample feedback and purchase orders, the sales team must be in the loop.

Sample logistics: Add information about transportation and consignments for end-to-end tracking. Samples should be sent to the selected organism according to the appropriate transport, packaging, labelling and documentation guidelines.

Sample accountability: Facilitates the assignment of owners for the sample lifecycle journey and update stages and navigates the sample workflow.

Sample Feedback: Keep a record of any feedback received from the customer. Receiving the results or feedback whether in the form of reports, certificates, or certificates of compliance, is a crucial step. It is crucial to keep a record of them and the corresponding samples for verification or in the event of a dispute.

Post sample quantity: Post the consumption of sampled quantities by integrating with the warehouse.

Reports and Dashboard.

Benefits:

Sample tracking enables you to monitor samples from beginning to end. Gaining business insights on samples requested, dispatched, orders received from those samples, and many more is made possible by this.

Efficient prospect management: Salesperson/purchaser can keep a close track of sample demands from the prospect, gain customer feedback, and then follow up on the order.

Eliminating missed opportunities: With digital sample management, you can be rest assured that the right sample will reach the customer after appropriate internal approvals and audit trails. No business opportunity will be missed because human errors or negligence will not miss any sample requests.